EXPERIENCE
IHOP, Easley, SC.
Hostess/Server, 2009-2011
Provided excellent customer service by greeting customers & directing them to table
Communicated delays about customer orders
Operated register to check out customers
Processed and expedited orders
Monitored customer needs
Prepared for next customer
Restocked supplies at end of shift
Got an A+ on every secret shopper
Server, 2012-2013
Processed and expedited orders
Monitored customer needs
Prepared for next customer
Restocked supplies at end of shift
Swept, mopped floors
Cleaned sinks, toilets, and urinals
Trained two new employees
Pickens County Board of Disabilities and Special Needs, Liberty, SC
Direct Support Specialist, 2013-2015
Picked up Consumers from BSI daily
Gave Medication to all consumers
Prepared supper by the menu
Washed, dried, and put away dishes and laundry
Cleaned countertops and tables with bleach
Assisted consumers with showers and daily hygiene
Did weekly grocery shopping
Cleaned bathrooms and showers
Swept and moped the whole house
Followed all Policy and Procedures and Emergency Procedures
Reported any needed items, damaged items, and maintenance needs
Did all proper paperwork
Signed off on all medications
Attended monthly house meetings
Med Tech Certification
CPR Certification
Defensive Driving
Have gotten praised multiple times by family of consumers
Good people skills. Good problem solving skills. Eager to learn and teamwork oriented. Skills in Microsoft Excel, Word, and Powerpoint. Med Tech Certified, CPR Certified, and have Defensive Driving certificate.