ASSISTANT MANAGER
COSMETIC COMPANY STORE MASHANTUCKET - February 2016 to Present
Assist manager in organizing, planning and implementing strategy
Coordinate Operations
Ensure Schedules and Objectives are met
Supervise and Motivate Staff
Monitor operating costs, budgets and resources
Communicate with patrons and evaluate their needs and specifications
Create Schedule for week and lunch
Training and Development
Secure company’s policies and guidelines
Familiar with financial and customer service principles and practice
Show Leadership and represent company
Helped with training, staffing and expanding business plans
CERTIFIED NURSING ASSISTANT
Fairview Groton, CT - September 2015 to April 2016
· Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sits and therapeutic baths; applying restraints.
Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
? Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
SECRETARY/FRONT DESK AGENT
Fox Tower Front Desk Mashantucket, CT - November 2013 to September 2015
Greet visitors and direct them to the appropriate departments or individuals
Respond to queries in person, via telephone or email
Develop and implement office procedures
Maintain general company record systems to uphold accurate files
Compose letters, memos and emails
Screen documents, book meeting rooms, set up conference calls and take messages
Perform administrative tasks, including filing and photocopying
FRONT DESK CLERK
Tanger Outlets - Westbrook, CT - February 2012 to June 2014
Develops and maintains office forms and procedures, and assists with administrative tasks.
Answers central telephone system and directs calls accordingly.
Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
Operates listed office machines as required.
Prepares outgoing mail; sorts and distributes incoming mail.
Duplicates and distributes materials.
Composes, types and edits correspondence, reports, memoranda and other material.
Assists public with the use of department facilities.
Maintains office supply inventory.
KEY HOLDER/ASSISTANT MANAGER
Swarovski - Uncasville, CT - June 2009 to July 2012
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Demonstrate use or operation of merchandise.
Inventory stock and requisition new stock.
Supported manager in performing management functions.
Payroll & Scheduling
Certified Nursing Assistant
August 2015 to September 2017