Work Experience
New Life Child Development, Family Worker Brooklyn, NY Feb 2013 – Present
Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
Established good relationships with the family so that discussions of family needs can take place in an atmosphere of mutual trust and respect for the confidential nature of discussions
Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
Maintain ongoing contact with the family to provide information, do referral, and other services as needed
Conduct home visits and workshops
Maintain basic records and those required by city, state departments of social service and the policies of the center
Ensure that all collected data and documents are current and consistent
Exodus Transitional Community, intern New York, NY June 2012 – Sept 2012
Intakes of new participants
Assisted with mock interviews
Cold calling for employment
Co-facilitating workshops
Locating missing participants
worked directly with new participants in computer lab
Macy’s, Sales Associate New York, NY July 2007 – Jun 2011
Operated computerized register to itemized and totaled customer purchases money and handled transactions
Reconciled and tallied cash registers at end of business day
Greeted customers and assisted them with selections and purchases
Worked with speed, accuracy and efficiency to expedite customer services
Skills
Bi-lingual (Spanish)
MS Word, MS Excel, MS PowerPoint
Oct 2014
-National Council for Behavioral Health
Certification/ Mental Health First Aid USA Oct 2014
-New York City Department of Health and Mental Hygiene
Infection Control & Reporting Infectious diseases April 2014