Mary Catherine (Wiggins) Anderson
                                    (501) 507-8099
                                 Email:  mcanderson@ualr.edu

Summary of Qualifications

Case Management / Mental Health Specialist / MHPP: Worked closely with professional & treatment room staff for patient monitoring & coordination of mental health services. Monitored the daily well-being of patients & identified need for social intervention. Made immediate assessments & responded according to accepted Crisis Intervention Methods & Techniques (Non-violent Crisis Intervention Foundation / CPI). As a Case Manager, performed Mental Health Para-Professional Intervention and/ or other interventions as ordered on the Mental Health Treatment Plan. Completed all case notes in the computer at the end of the day, plus completed MHPP Billing.

Family Service Worker / Case Worker: Responsible for and provided protective foster care & supportive services for abused or neglected children. Investigated suspected child abuse & neglect complaints with on-site visits, secured background information, and interviewed parties involved. Discussed investigation findings & observations with supervisor and recommended opening up cases (foster care, protective or supportive services). Intervened in crisis situations. Developed case plans to establish goals, objectives, tasks & time frames for all parties. Provided counseling & guidance to clients, defined needs, interests & course of action. Provided court testimony on DHS cases. Completed case notes in computer.

Life Skills Trainer: Monitored & supervised adult clients with mental health & physical disabilities and brain-injuries. Completed case notes at the end of shift on each client. Monitored behavioral changes, due to new medications – reported to nurse + shift supervisor. Taught clients how to complete basic daily living skills. Counseled & provided guidance to clients, and intervened in crisis situations.

Licensed School Teacher – Public School System: Worked as an English Teacher, with special skills in Psychology / Counseling. Wrote lesson plans based on State curriculum for 7th & 8th grades, and the Alternative School System (History). Tested students on basic knowledge / comprehension. Scheduled and conducted parent-teacher conferences. Worked as team with other teacher on special projects. Completed teacher training and instructional certificates & won awards.

Market Strategies – Research Interviewer: Conducted customer satisfaction surveys over the telephone. Completed basic typing of data into computer. Excellent communication and telephone professional skills.

Education

Bachelor of Arts Degree (B.A.) in Criminal Justice & Sociology - 1992
Bachelor of Arts Degree (B.A.) in English – 2004
UALR Graduate School – Master of Rehabilitation Counseling Program (2016)
University of Arkansas at Little Rock (UALR)

Extracurricular Activities
Alumni Association Member – University of Arkansas at Little Rock
Anderson Rural Literacy Program – Community Work Volunteer 2004 – Present

Accomplishments
•    Won many academic awards from work, school
•    National Honor Society Member 
•    University of Arkansas at Little Rock Alumni Association Member
•    Rosa Parks Certificate for Community Service Work
•    Band Member for many years (Alto Saxophone)

Work Experience

Ascent CHS Case Manager / Mental Health Specialist  - 2015-Present
Identify mental health needs & services of patients/clients. Monitors daily well-being of clients. Coordinate and organize accepted crisis intervention methods & techniques. Process case notes onto designated program on computer. Complete billing/MHPP.

Life Skills Trainer/Case Worker – DHS-Behavioral Health – 2004-2005 / DHS-DCFS 2005-2013 – Worked child abuse cases & provided needed services. Completed home visits. Investigated complaints of abuse & neglect, and recommended opening up cases. Coordinated & organized a Case Plan for all parties, identifying goals, time frames, & services being provided. Court testimony on all DHS Foster Care Cases.

Research Interviewer – Market Strategies – 2012-2013 – Conducted interviews with clients – provided customer services. Entered all data into computer @ Call Center, etc. Excellent communication & people skills. Professional phone skills. Great computer / typing skills.

Licensed School Teacher – NLRSD 1995-2001 
Taught 7th & 8th grader students. Wrote lesson plans. Coordinated parent & teacher conferences. Taught students with behavioral issues, developmental disabilities and students in Advanced Placement Classes. 

*Excellent communication skills/ people skills.

*Teaching Skills + Education

*Former DHS-Case Worker 

* Former Teacher - NLRSD

*Case Manager / Mental Health Specialist / MHPP - Present

*Computer Skills

*Certified Nursing Assistant Skills & Certificate - 2016