3127748885

My objective is to secure a position where my experience in all aspects of customer service can be utilized. Expertise in operations, problem-solving, customer relations, and financial functions with high-level computer skills. Seeking a position that would make use of my many managerial and customer service skills while creating an environment for growth.

Wright College                    January 2015/ Present

Clerical Assistant

Chicago, Illinois

• Made appointments for students

• Answer Phones

• Perform Data Entry

Community Violence Prevention Program                           April 2014/August 2014

Instructor Mentor

Chicago, Illinois                        

• Taught 40-hour job readiness training program

• Mentored weekly in groups/one on one sessions

Nordstrom Clothing Store                                    June 2008/April 2013

Stock Clerk

Oakbrook, Illinois

• Merchandise Distribution

• Customer Service Representative   

May Medical Center, Chicago, Illinois                                     Nov 2011/Jan 2012

Medical Assistant Externship

 

Chicago, Illinois

• Scheduled Appointments     • Prepared exam rooms

• Answered Phones                 • Performed Phlebotomy

• Performed Phlebotomy         • Performed Capillary Punctures   

 

• Performed Data Entry           • Performed front office administrative tasks      

 Berkshire Nursing Home, Forest Park, Illinois                              August 2006/May 2008

Receptionist/CNA/Activity Aide

Forest Park, Illinois 

• Scheduled Appointments

• Assisted in A.M. and P.M. Care

• Coordinated Activities  

Other Characteristics

• Congenial and enthusiastic contributor and supporter of team goals

• Knowledgeable of office practices and procedures

• Strong attention to detail

• Great math skills

• Excellent analytical, organizational and communication skills

• Proven ability to prioritize and handle multiple tasks in a challenging environment

 

 

References Available Upon Request

 

• Planned musical events for church outreach

• Coordinated after school programs

• Volunteered within the Chicago Public School System

• Volunteered within the Safe Haven Program

Alos: 

 

Active Listening.

Adaptability.

Communication.

Creativity.

Critical Thinking.

Customer Service.

Decision Making.

Interpersonal Communication.

Problem-solving.

Teamwork.

Southern New Hampshire university

Psychology

I try my best to be great at whatever I do.